This is a courtesy translation. In case of any discrepancy, the Portuguese version prevails legally.
Welcome to the Privacy Policy of Pixelmon Brasil Oficial! We, at REDE BVR JOGOS ELETRÔNICOS E PROGRAMAÇÃO LTDA, responsible for Pixelmon Brasil Oficial, value your privacy and are committed to protecting your personal data. This document explains how we collect, use, store and protect the information you provide to us when using our services, including our website (www.pixelmonbrasiloficial.com.br), game servers, mobile application and official channels such as Discord. By using our services, you agree to the practices described in this Privacy Policy. Should you disagree, we recommend that you not use our services.
I. DATA WE COLLECT
Only the data necessary to provide the best experience on our servers and services. The types of data we may collect include:I.I DATA PROVIDED BY THE USER
Nickname: The alias chosen by you when registering on our servers. E-mail: Should you choose to register it for account recovery or communication. Purchase Data: Information related to transactions (such as VIP plans), including payment method and receipts, where applicable. Communications: Messages sent by you on our Discord, support or in-game chat.I.II DATA COLLECTED AUTOMATICALLY
IP Address: For connection to the servers and systemic security. Game Information: Gameplay statistics, such as ranking, group on the server and progress (e.g.: PokéCoins, Claim Blocks). Usage Data: Information about how you interact with our services, such as playtime and preferences in the launcher or application. Cookies: We use cookies on our website to improve your experience (where applicable).I.III PUBLIC DATA
Publicly visible information, such as your nickname, group on the server and ranking, may be used in advertising campaigns or community statistics.II. HOW WE USE YOUR DATA
The data collected is used for: Operation of the Services: Enabling your access to the servers, managing your account and processing purchases (e.g.: activation of VIP plans). Security: Protecting our systems and preventing prohibited activities, such as the use of illegal mods or inappropriate behavior. Communication: Sending notifications about updates, events or technical support. Improvement of the Experience: Analyzing the use of the services to fix bugs, optimize performance and plan new features. Advertising: Disclosing general community statistics or highlighting players in rankings, always respecting your privacy.III. DATA SHARING
Your registration data will never be sold, exchanged or disclosed to third parties, except in the following situations: Court Order: Should we be obliged by law or judicial determination to share information. Payment Partners: The minimum data necessary to process transactions (e.g.: payment gateways). Internal Team: Members of the Pixelmon Brasil Oficial team may access your data for support or moderation, under strict confidentiality.IV. STORAGE AND SECURITY
Encryption: Access and registration data are stored in encrypted form to ensure systemic security. Location: Data is stored on servers in Brazil or in other countries, as necessary for operation. Retention: We keep your data only for as long as necessary to fulfill the purposes described or as required by law. We adopt commercially reasonable security measures to protect your data against unauthorized access, loss or misuse. However, no online transmission is 100% secure, and you are also responsible for protecting your password and access information.V. YOUR RIGHTS
Under the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados, LGPD), you have the following rights over your data: Access: Requesting a copy of the data we hold about you. Correction: Asking for the updating of incorrect information. Deletion: Requesting the removal of your data, except where necessary to fulfill legal obligations or maintain the integrity of the server. Objection: Refusing the use of your data for specific purposes, such as advertising campaigns. To exercise these rights, get in touch with us via the e-mail suporte@pxbroficial.com.br or through the official Discord (https://discord.gg/pxbr).VI. MINORS
Our services are directed at users of legal age or with the consent of legal guardians. We encourage parents or guardians to supervise use by minors and to review this policy.Public information (nickname, group on the server, in-game ranking) and general community statistics may be disclosed in advertising campaigns.VII. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy without prior notice. We will notify users about significant changes through our official channels (website, Discord or e-mail). Continued use of the services after changes implies acceptance of the new conditions.VIII. CONTACT
If you have questions about this Privacy Policy or the handling of your data, get in touch with us through the following channels: E-mail: suporte@pxbroficial.com.br Discord: https://discord.gg/pxbr